Restaurant review management

Restaurant review management software

Catch unhappy guests before they leave a public review and manage your restaurant's online reputation from one place.

Integrates with

GoogleYelpTripAdvisorFacebook+4
Guests dining at a restaurant

Sarah M.

2 hours ago

Google

Service was slow and the pasta was cold when it arrived. Not what I expected for the price.

Owner response · drafted by Dishcus

Hi Sarah, thank you for sharing this. We are sorry to hear your visit fell short. We have flagged this with our kitchen team and would love to make it right. Please reach out directly…

New 1-star review on Google

La Revolución · Just now · Respond within 24h

Trusted by companies across North America

Partner restaurant 1Partner restaurant 2Partner restaurant 3Partner restaurant 4Partner restaurant 5Partner restaurant 6Partner restaurant 7Partner restaurant 8Partner restaurant 9Partner restaurant 10Partner restaurant 11Partner restaurant 12

The problem

You learn about problems too late

You're the last to know

A guest had a bad experience, left a 1-star review, and you found out three days later when you happened to check Google.

Responses take too long

By the time you respond, dozens of potential customers have already read the review and moved on. First impression lost.

Low ratings hurt revenue

A half-star drop on Google can cost you 5–9% in revenue. Most owners know this but have no system to fix it.

0%

Of diners check Google before choosing where to eat

More likely to click listings with fresh reviews & replies

0%

Of guests read owner responses to reviews

0%

Faster at catching recurring issues in one inbox

Review inbox

All your reviews. One inbox.

Google, Yelp, TripAdvisor. Every review lands in Dishcus the moment it is posted. No more jumping between platforms or missing a review that slips through.

  • Real-time review alerts via email or SMS
  • Filter by platform, rating, or date
  • Mark reviews as responded, flagged, or resolved
  • Multi-location support from one account

Review inbox

All platforms · synced live

2 new
AllGoogleYelpTripAdvisor

Marcus T.

Great ambiance but the wait was too long…

2m ago

Priya K.

Best tacos I've had in years, will definitely…

1h ago

James R.

Ordered delivery, arrived cold. Disappointing…

3h ago

Linda C.

Romantic atmosphere, perfect for date night…

6h ago

Instant alerts

Know the moment a review lands.

Dishcus notifies you the second a new review is posted, good or bad. Respond within hours, not days. Early responses get seen by more people and signal to Google that you are an active, engaged owner.

  • Instant push, email, or SMS notification
  • Priority alerts for 1 and 2-star reviews
  • Team notifications from front of house to owner
  • Weekly digest of review activity
Restaurant owner checking a review alert on their phone

Emma K.

Just now

Google

New review

The carbonara was bland and we waited 40 minutes for our mains.

Marco D.

1h ago

Yelp

New review

Authentic homemade gnocchi and the best tiramisu in town. We'll be back!

Review interception

Stop bad reviews before they go public.

Place a Dishcus QR code on tables, receipts, or takeout bags. Guests scan it and tap one button. Happy guests go straight to Google. Unhappy guests come to your private inbox so you can fix it before it becomes a 1-star review.

  • Thumbs up routed to your Google review page
  • Thumbs down routed to a private feedback form
  • You get notified instantly and can follow up
  • More 5-star reviews. Fewer public complaints.
Guest scanning a Dishcus QR code at the table to leave feedback

Up and running in under 10 minutes

Connect your channels, get alerted the moment reviews land, and build the review momentum Google rewards.

01

Connect your channels

Link your Google Business profile, Yelp, TripAdvisor, and more. Dishcus pulls in your existing reviews and starts monitoring from day one.

02
Draft and send review replies from one place

Get alerted instantly

The moment a new review lands, Dishcus notifies you with full context, the reviewer's history, and a suggested response ready to go.

03
Unified inbox of guest reviews and feedback

Build your rating over time

Deploy QR codes, respond consistently, and watch your Google rating climb. Most restaurants see measurable improvement within 60 days.

Review velocity and ranking

More reviews, more often. Better ranking. More customers.

Google and AI search engines reward restaurants that collect fresh reviews consistently. Dishcus keeps that review velocity up automatically, so you rank higher locally and more diners find you without extra ad spend.

Focus on your restaurant

You got into this business to cook great food and run a great room, not to manage Google reviews. Dishcus handles the reputation side so you do not have to think about it.

It runs without you

QR codes collect feedback. Happy guests go to Google automatically. Complaints land in your inbox. Your review velocity builds in the background with no manual effort required.

Worry less about reviews

Stop dreading the moment you check Google. Dishcus keeps your rating healthy, alerts you when something needs attention, and handles the rest. Better results, less stress.

The next bad review is already being written. Intercept it first.

Join restaurants across North America using Dishcus to protect their Google rating and turn unhappy guests into private conversations, not public complaints.

No credit card required · Setup takes under 10 minutes

Restaurant owner taking their phone from a pocket to check a review alert

Got questions?

Dishcus currently supports Google, Yelp, and TripAdvisor, with more platforms being added. Google is prioritized as it has the highest impact on local restaurant search.

Alerts are sent in real time, typically within minutes of a review being posted. You can choose to receive notifications via email, SMS, or push notification.

Yes. Dishcus supports multi-location management from a single dashboard. Each location gets its own review inbox, alert settings, and reporting.

Guests scan the QR code on tables, receipts, or takeout bags and see one simple question: "How was your experience?" They tap thumbs up or thumbs down. Thumbs up sends them straight to your Google review page. Thumbs down routes them to a private feedback form in your Dishcus inbox. You get notified, reach out, and fix the problem before it becomes a public 1-star review.

Yes. You can start for free with no credit card required. Setup takes under 10 minutes and you will start seeing your reviews in Dishcus immediately.