Hear what guests say about The WORKS Craft Burgers & Beer. All in one place.

One inbox for public reviews and private table feedback, so your team hears more guests without juggling apps.

Guests dining at a busy restaurant
4.3
(3,219)

I haven't had a burger this good in sooo long. The wagyu beef patty was super delicious and our server went above and beyond. 10/10, highly recommend.

Google

Pegah

4 months ago

I haven't had a burger this good in sooo long. The wagyu beef patty was super delicious and well made and the chips were lovely. Our server went above and beyond to make sure we have a good experience. 10/10, highly recommend.

Google

Kristina B

5 months ago

Fantastic service and food. The avocado on my burger was fresh and ripe. The beef patties tasted fresh and not greasy. Fries were hot and crispy. Waitress was attentive and friendly. Don't let the tourist area steer you away.

Google

THE REVIEWER

7 months ago

Pleasantly surprised by how good it was. The huge variety of creative burger options made it easy for everyone to find something they loved. The service was friendly and efficient.

Google

Andrew Burt

7 months ago

I went in expecting fast-food quality, but was pleasantly surprised. The burger with onion rings and jalapeños was flavorful and cooked perfectly. The fries were delicious. They accommodated us with a high chair for our baby. We'd happily come back.

Google

Pedro Sousa

7 months ago

Burger was super tasty, and I chose the tragically poutine as a side - DELICIOUS! They also have the option to Pimp My Patty and create your own custom burger. Ambiance and decor, very cool. Service was super friendly and very on point!

Google

Marco V.

1d ago

Had a wonderful time with my family. The service was really quick and the staff were friendly.

Google

Priya K.

22m ago

My order was cold and the driver was late. Very disappointed with tonight.

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THE REVIEWER

7 months ago

Pleasantly surprised by how good it was. The huge variety of creative burger options made it easy for everyone to find something they loved. The service was friendly and efficient.

Edit before you post online

Thank you so much for stopping by during your time near Niagara Falls and for the kind words! We're really glad the burgers hit the mark and that our team made the visit a great one. The variety on our menu is something we put a lot of thought into, so it's great to hear everyone found something they loved. We hope to see you again on your next trip to the area!

We analyzed The WORKS Craft Burgers & Beer across 5 public sources

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Guest photo from a Google review at The WORKS Craft Burgers & Beer
Another guest photo from a Google review at The WORKS Craft Burgers & Beer

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Preview data from Jun 1, 2026. Get started to see live stats for The WORKS Craft Burgers & Beer.

Top positives

  • Burger and food quality
  • Friendly, attentive service
  • Menu variety and customization

Can improve

  • Tourist-area pricing perception

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Restaurant team at The WORKS Craft Burgers & Beer reviewing guest feedback together on a tablet near the bar

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Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, and other review sites when you are ready to see your real guest feedback for The WORKS Craft Burgers & Beer.

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