2.9
(1,084)
“We waited 20 minutes and they forgot our drinks - we were the only customers there. Four staff were present when we ordered.”
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Connor McDonald
2 months agoThey did give us a free pastry but service was bad.
Vani Venugopal
3 months agoI asked for a replacement flat white. A staff member took it from me and assessed the weight, implying I was trying to get a free drink. I found this very distasteful and disrespectful.
Joseph Vrian Zabala
4 months agoThey made the drink wrong, then charged $9 for a grande. We asked for a venti iced water and were charged $1+ for the cup. The manager also has an attitude.
Cristianna Vila
3 months agoWe paid $67 because they charged a local fee. They don't collect points in the Starbucks app either. Honestly the worst Starbucks I've been to.
Epic Code
4 months agoThey charge for tap water. Ordered a latte, they made a Frappuccino. Manager came out arguing and insisted it was a latte.
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
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Vani Venugopal
3 months ago“I asked for a replacement flat white. A staff member took it from me and assessed the weight, implying I was trying to get a free drink. I found this very distasteful and disrespectful.”
Edit before you post online
Hi Vani, thank you for taking the time to share this. We're genuinely sorry about how that interaction was handled. Questioning your reason for returning a drink was out of line and not the experience we want anyone to have. We're glad the replacement was made well, but we understand the interaction left a poor impression. We'd like to make this right - please reach out to us directly so we can follow up properly.
We analyzed Starbucks Coffee Company across 5 public sources
Guest reviews for Starbucks Coffee Company are spread across the web. Dishcus pulls them into one inbox so your team can read, reply, and act without jumping between sites.
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Days of feedback
Preview data from Jun 1, 2026. Get started to see live stats for Starbucks Coffee Company.
Top positives
- Drink quality when correct
Can improve
- Order accuracy
- Unexpected charges
- Staff and service attitude
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Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, and other review sites when you are ready to see your real guest feedback for Starbucks Coffee Company.
Most guests never leave a public review. You still have to open Google, Yelp, Uber Eats, and other apps one by one. Dishcus puts public reviews in one list and adds private table feedback from guests who stay quiet online.
You see every online review in one place. A QR code on the table lets guests share honest feedback with your team in private, even when they would not post on Yelp or Google.
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