1.8
(25)
“I was assured my order would come in by end of day. I went to the store and my order is still in production. Zero empathy or compassion.”
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E G
a month agoI was assured by the printing center via phone that my order would come in by end of day. I went to the store and my order is still in production. The older lady rudely interjected and told me it hasn't been 3 business days yet and that I'm to blame. Zero empathy or compassion.
Michelle quehl
a year agoI stood there waiting for 10 minutes only to have to call a staff member over, then they tell me it'll be an hour to wait to send a package. The lady behind me just wanted to print something and they walked away after me and she had to call her back.
Carlos Sanchez
a month agoThe lady on the printing services has a very bad attitude to attend customers. She answered me in a tone as if angered by my asking something I didn't know they could fulfill. Will not even try this place a second time.
Den Ward
5 months agoThe staff at the photo desk could really benefit from some customer service training. It is never acceptable to be rude with your customers. You weren't even busy during my visit. I hope management reads these comments and addresses the shortcomings.
Sarah Loubaniه
10 months agoStaples has the absolute worst customer service. The staff are rude, careless, and make you feel like you're bothering them just by asking a question. Was really a horrible experience.
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
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E G
a month ago“I was assured by the printing center via phone that my order would come in by end of day. I went to the store and my order is still in production. The older lady rudely interjected and told me it hasn't been 3 business days yet and that I'm to blame. Zero empathy or compassion.”
Edit before you post online
Thank you for sharing your experience. We're truly sorry for the confusion around your order timeline and the way you were treated when you came in. That is not the standard we hold ourselves to, and receiving conflicting information on top of a tight deadline is completely unacceptable. We'd like to make this right - please reach out to our store manager directly so we can look into what happened and discuss a resol...
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