“One of the best burger spots I've tried! Juicy, fresh, and cooked to perfection — you can literally taste the quality.”
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Khuram Shahzad
6 months agoThe burgers here are juicy, fresh, and cooked to perfection — you can literally taste the quality. Staff are friendly, service is quick, and the place is clean and comfortable. Definitely worth the price — way better than any typical fast-food chain.
Gabriela Jeanil
6 months agoThe taste of the burger was amazing, plus the people were very nice with me and my family. It's nearby Niagara Falls — I would definitely love to visit them again.
Diana Eichhorn
8 months agoThe prices were crazy — $18 for a funnel cake that was supposed to come with strawberries and whipped cream. No strawberries at all, just a gross strawberry jelly syrup. Part of the funnel cake wasn't cooked through.
AJ
3 months agoThe fries are soggy, the portions are small for their price. The burgers are tasty but tiny patties for an outrageous price. Milkshakes are decent but also overpriced. Save your money, go somewhere else.
Mohammed Boutouba
10 months agoQuick and easy ordering — my meal was ready in about 10 minutes. Prices around $20 for a combo. Burgers were decent. The cleanliness of the tables could be improved, and the bathroom should be cleaned more frequently.
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
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Diana Eichhorn
8 months ago“The prices were crazy — $18 for a funnel cake that was supposed to come with strawberries and whipped cream. No strawberries at all, just a gross strawberry jelly syrup. Part of the funnel cake wasn't cooked through.”
Edit before you post online
Hi Diana, thank you for taking the time to share this. We're really sorry your funnel cake didn't arrive as described on the menu - missing fresh strawberries and an undercooked portion is not the experience we want for any guest. This kind of feedback helps us fix things. We'd love a chance to make it right if you're ever back near Niagara Falls. Please feel free to reach out to us directly.
We analyzed Burger Factory across 5 public sources
Guest reviews for Burger Factory are spread across the web. Dishcus pulls them into one inbox so your team can read, reply, and act without jumping between sites.


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Preview data from Jun 1, 2026. Get started to see live stats for Burger Factory.
Top positives
- Burger quality and flavour
- Friendly and quick service
Can improve
- Pricing and portion size
- Cleanliness and food accuracy
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Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, and other review sites when you are ready to see your real guest feedback for Burger Factory.
Most guests never leave a public review. You still have to open Google, Yelp, Uber Eats, and other apps one by one. Dishcus puts public reviews in one list and adds private table feedback from guests who stay quiet online.
You see every online review in one place. A QR code on the table lets guests share honest feedback with your team in private, even when they would not post on Yelp or Google.
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