For independent NYC restaurants

Stop bad NYC reviews before they go public.

Dishcus is restaurant feedback software that puts Google, Yelp, delivery apps, and private table QR feedback in one dashboard. Catch unhappy guests early, protect your reputation, and turn great nights into more five-star reviews.

Guests dining at a New York restaurant
4.9
(231)

Fantastic food and the team made our anniversary dinner feel really special.

0%

Of diners check Google before choosing where to eat

More likely to click listings with fresh reviews & replies

0%

Of guests read owner responses to reviews

0%

Faster at catching recurring issues in one inbox

Google

Marco V.

1d ago

First visit to NYC and this place delivered. Quick, friendly service even on a packed Saturday in Midtown.

Uber Eats

Priya K.

22m ago

Order arrived cold to my apartment in Brooklyn. Driver was late and the bag was sitting outside in the rain.

Google

Elena R.

3d ago

Celebrated my birthday in the West Village. The team went above and beyond all night.

Instagram

Jamie L.

5m ago

Hey! We're in town for the weekend. Do you take a party of 8 on Friday near Union Square?

Yelp

Chris M.

2d ago

Lovely brunch patio for a sunny Manhattan morning. Service slowed when the room filled up, but the food was worth it.

Deliveroo

Anonymous

4h ago

Best slice in Chelsea. The crust was perfect and it still arrived piping hot to my door.

Doordash

Dana W.

1h ago

Subject: Follow-up on our visit last Saturday. We'd love to book the tasting menu on our next trip to New York.

This week

Guest sentiment themes

Week highlight

Guests keep praising friendly, attentive service during packed NYC dinner shifts this week.

One bad Yelp or Google review can empty tables for weeks.

New York diners compare you on Google, Yelp, Resy lists, and delivery apps before they book. A single angry guest can leave a one-star review that stays visible for years.

Dishcus is restaurant review management software that pulls every comment into one inbox. Pair it with private table feedback and your team can fix issues before they become another public post.

Hear what guests really think before it hits Google or Yelp.

Put a Dishcus QR on the table or receipt. Guests scan, share candid feedback in seconds, and nothing posts publicly. It lands in the same dashboard as your online reviews, so your team can fix the table while the guest is still in the room.

  • Table QR or receipt link

    Guests share feedback in under a minute, without downloading an app.

  • Honest without the public penalty

    Nothing posts to Google, Yelp, or social. Guests flag issues without hurting your rating.

  • Fix it before they post

    Comp a dish, follow up at the table, and protect the relationship.

Dishcus QR table tent in a New York restaurant
Server welcoming guests in a New York restaurant

Review themes

What Dishcus surfaced this week

Staff attitude

  • Guests praise friendly, attentive service during busy shifts
  • Teams get mentioned for going out of their way for large groups

Ambience & decor

  • The atmosphere and interior styling come up again and again as a highlight

Restaurant reputation management so New Yorkers choose you.

Google rewards active review profiles, not perfect scores. One dashboard for public reviews and private QR feedback so you reply faster and build the momentum local search looks for in Manhattan, Brooklyn, and Queens.

Review momentum Google rewards

Fresh Google and Yelp reviews show you are active and worth the reservation in a crowded NYC market.

Two inputs, one inbox

Public reviews and private table QR feedback side by side, with no more checking five apps during service.

Reply before guests move on

Answer Google, Yelp, and delivery app reviews from one place while the guest experience is still fresh.

Fix trends before they go public

Spot recurring issues on private feedback before they become one-star posts that empty tables for weeks.

How restaurant feedback software works

Three steps to stronger reviews and a protected reputation in New York.

01

Connect your channels

Link the review sites you use and add a table QR. Online reviews and in-restaurant feedback flow into one Dishcus inbox.

02
Unified inbox of guest reviews and feedback

Read it all in one list

See every comment in one place, with statistics and guest insights on ratings, recurring themes, and what guests praise or want improved.

03
Draft and send review replies from one place

Reply and follow up

Draft replies you can edit before you post, then follow up on feedback that needs your team while it is still fresh.

Protect your reputation. Fill more tables.

Stop losing reservations to bad posts on Google and Yelp. Catch guest issues early, ask happy diners for reviews, and manage everything from one dashboard built for independent New York restaurants.

Built for owner-operated restaurants across New York City

Guests dining inside a New York restaurant

Questions about restaurant review management?

Straight answers for New York restaurant owners.

Dishcus helps independent New York restaurants collect private table QR feedback, monitor public reviews, and reply from one dashboard. It is built for owner-operated spots where hospitality and reputation drive repeat guests.

You connect Google, Yelp, delivery apps, and the sites you use. Dishcus alerts you to new reviews, surfaces recurring themes, and lets you prioritize replies. Private QR feedback catches issues before they turn into public posts.

Dishcus works for single-location NYC restaurants and small groups. Each location gets its own inbox, stats, and table QR so your team sees what guests say without digging through tabs all day.

Google, Yelp, Uber Eats, Deliveroo, TripAdvisor, Instagram, Facebook, and more. We focus on the platforms New York diners actually use when choosing where to eat.

Most restaurants connect their main channels in under an hour. Add a table QR or receipt link the same week, with no tech team required.

Yes. Start with our sample dashboard, then connect your restaurant when you are ready to go live.