See what customers say about Staples. All in one place.

One inbox for public reviews and private in-store feedback, so your team hears from more customers without juggling apps.

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3.7
(634)

He was so friendly and offered his assistance right away... What a lovely experience.

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Customer photo from a Google review at Staples
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Preview data from Aug 10, 2026. Get started to see live stats for Staples.

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Google

Navneet Singh - Peel Virtual Elementary School (1831)

7 months ago

He explained the exact type of USB cord that I would need for my device and was detailed and thoughtful in his answer. He also honoured the Black Friday price, as the signage was already up. What a lovely experience.

Google

Kristen B

2 months ago

I ended up waiting close to 10 minutes at the checkout with no cashier anywhere in sight. I even had to ask an employee twice to call someone over before anyone showed up.

Google

Sanyog Dhir

4 months ago

I visited expecting a quick service, but was told that online orders must be completed first, resulting in an estimated one-hour delay for only five pages. The wait time felt excessive and disappointing.

Google

Sanaa Azeem

a month ago

I came in to drop a FedEx return package. I was immediately met with attitude since I didn't bring a bag. It definitely wasn't a great experience at all.

Google

Mariane Santo

4 months ago

When I approached two different employees for help with the fax machine, neither was willing to provide proper assistance. His lack of confidence and unwillingness to assist was both unprofessional and unacceptable.

Google

Ella F.

1d ago

Staff went out of their way to help me find exactly what I needed. Great service.

Google

Jordan K.

22m ago

Long line at the counter and only one register open. Products are good though.

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Kristen B

2 months ago

I ended up waiting close to 10 minutes at the checkout with no cashier anywhere in sight. I even had to ask an employee twice to call someone over before anyone showed up.

Edit before you post online

Hi Kristen, thank you for sharing this. A 10-minute wait at checkout with no one available is not the experience we want for our customers, and we're sorry it took two requests before someone came to help. We're glad the manager was apologetic, but we know that doesn't make up for the wait. We've shared your feedback with our team and are looking at how we staff the front end. We hope you'll give us another chance.

We analyzed Staples across 5 public sources

Customer reviews for Staples are spread across the web. Dishcus pulls them into one inbox so your team can read, reply, and act without jumping between sites.

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Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, and other review sites when you are ready to see your real customer feedback for Staples.

Most customers never leave a public review. You still have to open Google, Yelp, and other review sites one by one. Dishcus puts public reviews in one list and adds private in-store feedback from customers who stay quiet online.

You see every online review in one place. A QR at the counter or on a receipt lets customers share honest feedback with your team in private, even when they would not post on Yelp or Google.

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