3.9
(1,749)
“Truly one of the best shawarma I've had in Niagara Falls. Great taste, service, and value - I'll definitely be back!”
Hear what guests say about Palms Shawarma & Mediterranean Cafe. All in one place.
One inbox for public reviews and private table feedback, so your team hears more guests without juggling apps.
0%
Of diners check Google before choosing where to eat
0×
More likely to click listings with fresh reviews & replies
0%
Of guests read owner responses to reviews
0%
Faster at catching recurring issues in one inbox
0.0
Average star rating
0
Reviews counted
0%
Happy reviews
0
Days of feedback
Preview data from Jun 19, 2026. Get started to see live stats for Palms Shawarma & Mediterranean Cafe.
Your dashboard
See live reviews and reply from one inbox
Get started to track live reviews for Palms Shawarma & Mediterranean Cafe, draft replies, and add a table QR for private guest feedback.
BHUPINDER KAUR
5 months agoThe shawarma was flavorful and juicy, with fresh toppings and perfectly warm pita. The portions were generous and satisfying, falafel was delicious too. Affordable for the quality and quantity you get.
Reema Rims
9 months agoGreat Syrian/Mediterranean food, great service. The owner was very polite and an amazing host. He prepares all dishes on spot, fresh and yummy. The chicken shawarma and falafel platters were the best - taste, plating, portion.
Kavas S
4 months agoThe estimated wait time was 15-20 minutes, but then it changed to 40 minutes. I called to cancel but couldn't get through. When I arrived, the food still wasn't ready and the place was filled with smoke - the exhaust wasn't working.
abdul farooqi
5 months agoAmazing food and customer service! The family platters were very good portions.
Rashid Syed
9 months agoNice and clean place, lots of room for a big group, clean washrooms. Overall the food was dry and may have been a day or more old. Pleasant atmosphere and customer service was great beyond what we expected. MUST CHECK THE BILL BEFORE YOU PAY! We were served by Omar - very polite...
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
All your reviews in one list
Help writing your reply
Kavas S
4 months ago“The estimated wait time was 15-20 minutes, but then it changed to 40 minutes. I called to cancel but couldn't get through. When I arrived, the food still wasn't ready and the place was filled with smoke - the exhaust wasn't working.”
Edit before you post online
Hi Kavas, thank you for sharing this - we're genuinely sorry about your experience on New Year's Day. A wait time that kept changing, unanswered calls, and a smoky kitchen is not the standard we want to set for any guest, let alone on a holiday. We're looking into both the exhaust issue and how online order cancellations are handled. We'd love a chance to make it right if you're willing to give us another try.
We analyzed Palms Shawarma & Mediterranean Cafe across 5 public sources
Guest reviews for Palms Shawarma & Mediterranean Cafe are spread across the web. Dishcus pulls them into one inbox so your team can read, reply, and act without jumping between sites.
How it works for Palms Shawarma & Mediterranean Cafe
Three steps to pull scattered guest feedback into one inbox and act on what matters.
Connect your channels
Link the review sites you use and add a table QR. Online reviews and in-restaurant feedback flow into one Dishcus inbox.
Read it all in one list
See every comment in one place, with statistics and guest insights on ratings, recurring themes, and what guests praise or want improved.
Reply and follow up
Draft replies you can edit before you post, then follow up on feedback that needs your team while it is still fresh.
Free to start
See live reviews for Palms Shawarma & Mediterranean Cafe in one inbox
Connect Google, Yelp, and your other channels in minutes. Track what guests say, draft replies, and add a table QR for private feedback from guests who stay quiet online.
No credit card required
Got questions?
We've got answers
We made this page so you can see how Dishcus works before you sign up. Your postcard links here. It shows reviews, common guests topics, and photos in one simple view.
Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, Uber Eats, and other review sites when you are ready to see your real guest feedback for Palms Shawarma & Mediterranean Cafe.
Most guests never leave a public review. You still have to open Google, Yelp, Uber Eats, and other review sites one by one. Dishcus puts public reviews in one list and adds private table feedback from guests who stay quiet online.
You see every online review in one place. A QR code on the table lets guests share honest feedback with your team in private, even when they would not post on Yelp or Google.
No. It stays between your team and the customer. It is not posted to Google, Yelp, or social media.
No. Most businesses link their review sites in under an hour. You use the sites you already have. No tech team required.
Ready to stop checking five apps and hear from more guests at Palms Shawarma & Mediterranean Cafe?