4.8
(1,045)
“Someone actually answers the phone and books your appointment, and the communication is solid throughout.”
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Tim Dempsey
a month agoMack did a fantastic job, answered all my questions, and left me with a number of best practices for upkeep of my unit. 5 stars, no notes.
Geraldine Lindley
5 months agoAll employees were professional, courteous and kept me in-the-loop at all times; and they left the area as clean as before they started.
Tom Hanmer
5 months agoThank you to Bryan M. for the excellent service on an emergency repair for our boiler furnace. Thank you as well to Michelle for her awesome customer service in booking our appointment promptly.
Terrence Brunk
a month agoHe was considerate and cared for our property like it was his own. He removed his shoes when he entered our house. He explained what he was doing and what we could do to maintain the efficiency of our A/C system.
Steven P
5 months agoAlex quickly diagnosed the issue with our furnace, explained what was going on in clear, plain language, fixed the problem, and offered helpful advice. All of this was done professionally and with a genuinely courteous attitude.
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
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Tom Hanmer
5 months ago“Thank you to Bryan M. for the excellent service on an emergency repair for our boiler furnace. Thank you as well to Michelle for her awesome customer service in booking our appointment promptly.”
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Tom, thank you so much for the kind words and for being a loyal Laird and Son customer. We're really glad Bryan was able to take care of that emergency boiler repair quickly, and it's great to hear Michelle made the booking process smooth for you. We'll be sure to pass your thanks along to both of them. We look forward to continuing to be there for you whenever you need us.
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