4.3
(3,344)
“A must-visit if you have a sweet tooth! The smell of chocolate is amazing - milkshake was thick, creamy, and absolutely delicious.”
Hear what guests say about Hershey's Chocolate World. All in one place.
One inbox for public reviews and private table feedback, so your team hears more guests without juggling apps.
0%
Of diners check Google before choosing where to eat
0×
More likely to click listings with fresh reviews & replies
0%
Of guests read owner responses to reviews
0%
Faster at catching recurring issues in one inbox
0.0
Average star rating
0
Reviews counted
0%
Happy reviews
0
Days of feedback
Preview data from Jun 19, 2026. Get started to see live stats for Hershey's Chocolate World.
Your dashboard
See live reviews and reply from one inbox
Get started to track live reviews for Hershey's Chocolate World, draft replies, and add a table QR for private guest feedback.
kimberly sheppard
4 months agoSuch a fun and delicious experience. Great sweets and also kinds of Hershey clothing and treats.
yuna choi
2 months agoPlace you should def check out if you are visiting Niagara Falls and love sweets! They have lots of various chocolates and cute merchandise. I bought the huge Hershey chocolate bar and loved it.
lynn trinidad
5 months agoTheir hot chocolate was a big disappointment. It's a sugar with a little bit of chocolate in a cup for $10. The kid working didn't even listen nor do much to address my issue. Poor customer service too.
Shayan Shaygani
7 months agoWalking through the giant Hershey's bar entrance is a really fun way to start. They have an incredible selection of candy, including hard-to-find items. We got a milkshake and it was thick, creamy, and absolutely delicious. My only reason for not giving 5 stars is that it's quite...
Rose DesRochers
9 months agoThe store was neat and impeccably clean. The cheesecake was rich, creamy, and everything you'd hope for. The milkshake was perfectly blended and bursting with flavor. Service was more functional than friendly - staff efficient but with a distinct lack of warmth. Both food items w...
Marco V.
1d agoHad a wonderful time with my family. The service was really quick and the staff were friendly.
Priya K.
22m agoMy order was cold and the driver was late. Very disappointed with tonight.
All your reviews in one list
Help writing your reply
lynn trinidad
5 months ago“Their hot chocolate was a big disappointment. It's a sugar with a little bit of chocolate in a cup for $10. The kid working didn't even listen nor do much to address my issue. Poor customer service too.”
Edit before you post online
Hi Lynn, thank you for sharing your feedback. We're genuinely sorry the hot chocolate didn't meet your expectations - that's not the experience we want for anyone on the Hot Chocolate Trail. We also hear you about the service interaction, and we take that seriously. We'd love the chance to make it right. Please reach out to us directly so we can follow up with you.
We analyzed Hershey's Chocolate World across 5 public sources
Guest reviews for Hershey's Chocolate World are spread across the web. Dishcus pulls them into one inbox so your team can read, reply, and act without jumping between sites.
How it works for Hershey's Chocolate World
Three steps to pull scattered guest feedback into one inbox and act on what matters.
Connect your channels
Link the review sites you use and add a table QR. Online reviews and in-restaurant feedback flow into one Dishcus inbox.
Read it all in one list
See every comment in one place, with statistics and guest insights on ratings, recurring themes, and what guests praise or want improved.
Reply and follow up
Draft replies you can edit before you post, then follow up on feedback that needs your team while it is still fresh.
Free to start
See live reviews for Hershey's Chocolate World in one inbox
Connect Google, Yelp, and your other channels in minutes. Track what guests say, draft replies, and add a table QR for private feedback from guests who stay quiet online.
No credit card required
Got questions?
We've got answers
We made this page so you can see how Dishcus works before you sign up. Your postcard links here. It shows reviews, common guests topics, and photos in one simple view.
Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, Uber Eats, and other review sites when you are ready to see your real guest feedback for Hershey's Chocolate World.
Most guests never leave a public review. You still have to open Google, Yelp, Uber Eats, and other review sites one by one. Dishcus puts public reviews in one list and adds private table feedback from guests who stay quiet online.
You see every online review in one place. A QR code on the table lets guests share honest feedback with your team in private, even when they would not post on Yelp or Google.
No. It stays between your team and the customer. It is not posted to Google, Yelp, or social media.
No. Most businesses link their review sites in under an hour. You use the sites you already have. No tech team required.
Ready to stop checking five apps and hear from more guests at Hershey's Chocolate World?